Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to:
evaluate a range of backup and restoration methods
undertake non-routine work processes
literacy skills to:
prepare documentation
read and interpret technical manuals
set benchmarks and identified scope
planning and organisational skills to:
develop plans with prioritised tasks
minimise disruption to client
problem-solving skills in non-routine work processes
research skills for identifying, analysing and evaluating broad features of a particular business domain and best practice in backup and recovery strategies
technical skills to:
run backup process
set backup schedule
test restore process.
Required knowledge
broad knowledge of:
diagnostic tools
structured query language (SQL)
principles of databases
tuning methodologies
detailed knowledge of:
backup and recovery methods
database administration
database security
open file backup procedures and restore operations.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Architecture may include: | configuration: large memory model requests per second small memory model database software: DB2 Informix Ingres Microsoft SQL (MS SQL) server Mini SQL (mSQL) MySQL Oracle Sybase operating system: Linux Mac multi-user ability Windows 2000 or above Novell NetWare 5 or above. |
Database may include: | commercial off-the-shelf (COTS) database packages object-relational databases proprietary databases relational databases. |
Backup may include: | DVD or CD backup more comprehensive and complex backup facilities across the network or the internet multiple tape units single tape units. |
Standards may include: | International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards organisational standards project standards. |
Organisational guidelines may include: | communication methods content of emails dispute resolution document procedures and templates downloading information and accessing particular websites financial control mechanisms opening mail with attachments personal use of emails and internet access virus risk. |
Documentation may include: | audit trails client training ISO, IEC and AS standards maintaining equipment inventory naming standards project management templates and report writing satisfaction reports version control. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist